Originally Posted by Blizzard
(Blue Tracker / Official Forums)
2:00 p.m. PDT June 5
At this time, we’re enabling a second layer for the Arugal and Faerlina realms, in order to alleviate recent, unexpected queues.
1:00 p.m. PDT May 28
Over the next few minutes, we’re enabling a second layer for the Herod and Whitemane realms. This is a step we’re taking very carefully to make it so that players can enjoy playing on those realms during peak hours.
It has been a very high priority for us to understand why, after we de-layered ten realms on May 14, these two realms reversed course and experienced this, while the others did not. We will continue to pay very close attention to this situation and make adjustments to the game service as necessary.